When we receive any order before 2:00p.m. during our office hour in a working day, we will contact our customer to confirm the order via telephone call or email. Any order after 2:00p.m., the order confirmation will be processed in the next working day.
Please keep the order number for any order tracking. If any customers haven’t received our order confirmation after placed order, please contact our colleagues for any assist.
If customers haven't got any confirmation after purchase, plese contact us : 2442 9222
One-time free delivery service will be granted for any order amount exceeds HK$ 500.
If the purchase amount amount under $500, the delivery fees($50) will be charged from the customers.
Delivery district exclude any restricted vehicle district or Lantau island, airport, Tung Chung, Discovery bay, Ma Wan. etc,*
We do not accept any order outside from Hong Kong.
The delivery day will be scheduled on every Tuesday and Friday(Special arrangement will be noticed to customers respectively during public holiday) during 9:00a.m. -5:p.m., we will contact the receivers before we deliver products.
2 copy of delivery notes and receipt will be delivered to customers with goods, customers need to sign one copy and check the products and return one copy back to us for record.
The above terms and conditions will be amended without extra prior notice, if any dispute arises, we remain the right of final decision.
*In the circumstance, the delivery service are fully booking, or we can not deliver products to customers in any reasons, or we can't contact customers for delivery matters, we have the fully right to cancel the order.